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Our Promise

Our Promise - Your Satisfaction Guaranteed

We believe that your satisfaction depends on our ability to deliver what you want, when you need it. If something goes wrong, and on occasions it can, then quickly resolving the issue becomes the most important job we have to achieve. That’s our promise to you!

If you have a problem with anything to do with your order, please send us an email with your name, order number and the nature of the problem and we’ll reply within the same day as to what we will do to put things right.

[CLICK HERE] to email us.

We offer a no quibble money back guarantee [*]. If you're unhappy with your purchase for any reason, simply return it to us within 7 working days. We’ll ship you and alternative, or process a refund upon receipt of the goods back.

You may also call our Customer Services Team on 01422 256318 (10:00am – 4:00pm Monday to Friday)
[*] For full details of our returns policy [click here]

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