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UK Delivery Options (Guaranteed, Tracked Delivery from just £4.99!)

UK Express (Guaranteed Delivery Within 5 Working Days)
- £4.99 per order, no matter what quantity size or value
- Delivery Monday to Saturday
- You will need to collect from your local Royal Mail sorting office if no-one is available to sign for delivery
- Option to leave in safe place or with specified neighbour without a signature
- 100% UK coverage

UK Premium (Guaranteed Delivery Within 3 Working Days)
- £6.95 per order, no matter what quantity size or value
- Delivery Monday to Friday only
- Signature required on delivery
- Automatic redelivery next working day if no-one available to sign for goods on original delivery day
- You will need to collect from local depot after 2 failed delivery attempts
- Real time tracking service
- Text and/or email notification providing 1 hour timed delivery
- 100% UK coverage

UK Next Day (Guaranteed Delivery Next Working Day By 5.30pm)
- £9.99 per order, no matter what quantity size or value
- Delivery Monday to Friday only
- Signature required on delivery
- You will need to collect from local depot after 2 failed delivery attempts
- Real time tracking service
- Text and/or email notification providing 1 hour timed delivery
- 100% UK coverage
- Place your order before 17:00 for next day delivery. Orders placed after 17:00 will be dispatched next working day.

UK Next Day 1.00pm (Guaranteed Delivery Next Working Day By 1.00pm)
- £12.99 per order, no matter what quantity size or value
- Delivery Monday to Friday only
- Signature required on delivery
- Automatic redelivery next working day if no-one available to sign for goods on original delivery day
- You will need to collect from local depot after 2 failed delivery attempts
- Real time tracking service
- Text and/or email notification providing 1 hour timed delivery
- 100% UK coverage
- Place your order before 17:00 for next day delivery. Orders placed after 17:00 will be dispatched next working day.

UK Saturday Service 6.30pm (Guaranteed Saturday Delivery by 6.30pm)
- £14.99 per order, no matter what quantity size or value
- Delivery Saturday
- You will need to collect from local depot after failed delivery attempt
- Real time tracking service
- 100% UK coverage
- Place your order before 17:00 for next day delivery. Orders placed after 17:00 will be dispatched next working day.

UK Warehouse Collection (Halifax, West Yorkshire HX1 5QZ)
- £1.99 per order, no matter what quantity size or value
- Please place your order before 16:00 to collect same day

If you live or work close to our warehouse, you may buy and collect your goods. Please note that we do not have facilities to try on costumes and we're not a showroom. We cannot accept cash, orders must be paid for in full prior to collection. Returning of items needs to follow our standard returns proceedure.

Collection Times:  Between 11:00 and 16:00 (Monday to Friday Only)

What are your opening times?
Monday 10:00am to 4:00pm
Tuesday 10:00am to 4:00pm
Wednesday
10:00am to 4:00pm
Thursday
10:00am to 4:00pm
Friday
10:00am to 4:00pm
Saturday Closed
Sunday Closed


Overseas Delivery Options

The cost of delivery to EUROPE & the rest of the world*, prices from £17.99* . At checkout you will have various delivery zones and prices to choose from.

* Please note we do not ship to the United States of America, Australia, Canada, Cyprus, Dubai, Hong Kong, Malta, New Zealand, Norway and Switzerland.

Please note that some countries outside the EU may incur import duty. As this is charged at local rates, we cannot be held responsible for duty applied. The cost of import duty must be paid by the customer.

Delivery of Your Goods
If you are not around to accept delivery during working hours, we suggest that you have the goods delivered to a work address rather than your home address.

Order tracking is available by simply logging into your account and viewing your order details. The tracking number and link to the couriers website will be displayed. Once your order is dispatched you will receive an email with tracking code information. All next day delivery methods can be tracked in real time. 

Signature Is Required
All parcels leave Fancy Dress Ball with a tracking number and will need to be signed for unless waivered by you. Please ensure that someone will be at the delivery address to sign for your goods. If you think you may not be at home, may we suggest you change your delivery address to a work address or leave with a neighbour.

Can You Leave My Goods Without A Signature?
Customers may wish us to leave the parcel at the delivery address without signature. We're happy to do this and you may wish to instruct us by providing additional information of a safe place to leave the goods. If you request we leave goods without a signature, this will be at the driver discretion. For clarity and within our anti-fraud policy, if any parcel is left, then Fancy Dress Ball Limited and the carrier disclaim any liability whatsoever for loss, damage or theft.

UK Next Day Failed Deliveries, What Next?
We make every attempt to ensure your delivery is on time and provide real time tracking information via email and text message. On occasions there may be no-one at the delivery address to sign for the goods therefore the parcel will be returned to your local depot. For all next day delivery services, our couriers will attempt to redeliver the goods the next business day. You will need to collect from your local depot after 2 failed delivery attempts. If the parcel is not collected this will be returned to the sender incurring a fee of £7.99




















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