Moshi Monsters Poppet Costume (35921)

No quibble money back guarantee!

That’s our promise to you!

If you're unhappy with your purchase, you may return items within 7 working days[*] for refund. We’ll can send you an alternative, or process a refund upon receipt of the goods back.

IMPORTANT - There are certain items that cannot be returned so please do read our full returns policy click here

[*] 7 working days from receipt of delivery is defined as the date the goods were received and signed for by you.

We like to offer plenty of payment options, so you can use any of the cards listed. We also accept PayPal payments.

All debt and credit card holders will be subject to validation and authorisation by both us and the card issuer, to maintain security and prevent fraud.

We take security seriously, so your details will be handled safely.

UK Express delivery is £4.99 per order no matter what quantity, size or value. Guaranteed Delivery Within 5 Working Days.

UK Premium delivery is £6.95 per order no matter what quantity, size or value. Guaranteed Delivery Within 3 Working Days. 

UK - NEXT DAY is £9.95 per order no matter what quantity, size or value. Guaranteed Delivery Next Working Day By 5.30pm (Monday to Friday)

UK NEXT DAY (1:00pm) is £12.95 per order no matter what quantity, size or value. Guaranteed Delivery Next Working Day By 1.00pm (Monday to Friday). 

SATURDAY SERVICE before 1:00pm is £19.99 per order no matter what quantity, size or value.

UK Warehouse Collection is £1.99 per order from Halifax, West Yorkshire HX1 5QZ. Same day collection available for orders before 16:00.

The cost of delivery to EUROPE & the rest of the world, prices from £17.99*. At checkout you will have various delivery zones and prices to choose from. 

Orders placed after 4pm will be treated as the next working day.

* Please note we do not ship to the United States of America, Australia, Canada, Cyprus, Dubai, Hong Kong, Malta, New Zealand, Norway and Switzerland.

If you are not around to accept delivery during working hours, we suggest that you have the goods delivered to a work address rather than your home address. Order tracking is available by simply logging into your account and viewing your order details. The tracking number and link to the couriers website will be displayed. Once dispatched you will receive an email with the tracking code.

Delivery of Your Goods
If you are not around to accept delivery during working hours, we suggest that you have the goods delivered to a work address rather than your home address.

Order tracking is available by simply logging into your account and viewing your order details. The tracking number and link to the couriers website will be displayed. Once your order is dispatched you will receive an email with tracking code information. All next day delivery methods can be tracked in real time.

Signature Is Required
All parcels leave Fancy Dress Ball with a tracking number and will need to be signed for unless waivered by you. Please ensure that someone will be at the delivery address to sign for your goods. If you think you may not be at home, may we suggest you change your delivery address to a work address or leave with a neighbour.

Can You Leave My Goods Without A Signature? 
Customers may wish us to leave the parcel at the delivery address without signature. We're happy to do this and you may wish to instruct us by providing additional information of a safe place to leave the goods. If you request we leave goods without a signature, this will be at the driver discretion. For clarity and within our anti-fraud policy, if any parcel is left, then Fancy Dress Ball Limited and the carrier disclaim any liability whatsoever for loss, damage or theft.